• WORKING HOURS

    Sunday - Friday: 10.00am to 5.00pm

  • CALL US

    01-4483043,01-4483044

  • MAIL US

    info@himalayangorkhaservices.com

About



Introduction

Himalayan Gorkha Security Services Nepal (HGSS) is established by the distinguished efforts of well
experienced and motivated team of security personnel and a group of dynamic entrepreneurs for the
contribution in various security as well as customer services. The company is registered under- The
Company’s Act of Nepal (2063 BS).The company brings in a new dimension in Nepalese private security
sector with a plan to integrate technological advancement in private security system. This company has
working areas in all the provinces of Nepal. The company stands with the strong motto “Mission First,
Safety Always” that focuses the priorities. Himalayan Gorkha Service Support Nepal (HGSS) company
with the slogan “Trustworthy Helping Hand” is a sister organization of Himalayan Gorkha Security
Services Nepal. It aims to provide varieties of quality services to the customers. Apart from these,
another associating institute, Himalayan Gorkha Training Center (HGTC) affiliated with the council for
Technical Education and Vocational Training (CTEVT) will produce well trained and skilled personnel. It
comes with the slogan “Training with Excellence”.

This company is established by the distinguished efforts of well experienced and motivated team of
security personnel and a group of dynamic entrepreneurs for the contribution in various security as well as customer services. The company is registered under – The Company’s Act of Nepal (2063 BS).

 

Management Qualifications

Effective & Creative Management

It is an often quoted maxim at HIMALAYAN GORKHA SECURITY SERVICE’S NEPAL that the
fundamental key to our business success is our effective and creative management. Through policies and
procedures, staff managers must have the ability to lead and formulate a company environment where
each employee’s internal motivation can flourish. As a service organization, our personnel are well
trained, supervised, monitored, and specifically selected for each client – a challenge to all of us, and one
that is met successfully each day.

Philosophy

HIMALAYAN GORKHA SECURITY SERVICE’S NEPAL philosophy is simple Professionalism
Quality, Service and Customer Satisfaction in every aspect.

Vision

To be established as a benchmark in private security and customer services ensuring quality services with excellence for public convenience.

Mission

To deliver reliable security and customer services in various sectors through skilled professionals for
opportunity of the people.

Capability Statement

HIMALAYAN GORKHA SECURITY SERVICE’S NEPAL , has grown to the extent where it can
compete successfully for a contract of any size. A smaller company would not have the flexibility, quality
of training and ability to offer such a wide range of services. The larger companies tend to be less
efficient, and do not have the responsiveness and personal commitment as our medium sized, employee-
owned company. We offer the best of both worlds.
Motivation – Team Spirit – Commitment The HIMALAYAN GORKHA SECURITY SERVICE’S
NEPAL of today is made up of motivated professionals filled with team spirit, proud of the reputation
we have earned through our commitment to total customer satisfaction, and living up to our motto –“MISSION FIRST, SAFETY ALWAYS”.

Access to Management

When a customer telephones HIMALAYAN GORKHA SECURITY SERVICE’S NEPAL (any time of day), the customer has the option of speaking directly to any member of our company’s supervisory,
management, or executive staff. There is always a manager on duty, 24-hours a day, every day. The
dispatcher can page or patch your management to an executive or manager, anytime. All managers are
required to check their voice mail and emails, even on days off.

 

The Quality Management System Objectives:

1. To establish and maintain an ongoing, systematic program of monitoring, data analysis, assessment,
and comprehensive evaluation that supports continuous quality improvement.
2. To identify opportunities and develop strategies to improve delivery of services provided to customers.
3. To promote maximum active participation and commitment from all personnel (security officers,
support and management) in quality assessment/quality improvement activities. Our Quality Control
division is instrumental in ensuring quality and professional service and that all mandated security goals and needs are met.

Security Awareness Bulletins

HIMALAYAN GORKHA SECURITY SERVICE’S NEPAL routinely provides its clients with security
awareness bulletins and other information that might be needed to make informed security decisions. Our top level executives and managers lecture on security issues at meetings set up with client personnel and their tenants.

Our Vision

To be established as a benchmark in private security and customer services ensuring quality services with excellence for public convenience.

Our Mission

To deliver reliable security and customer services in various sectors through skilled professionals for opportuneness of the people.

Core Values

  • 01. Integrity
  • 02. Security
  • 03. Accountability
  • 04. Service
  • 05. Discipline
  • 06. Respect
  • 07. Teamwork

Objectives

  • 01. To provide private security services through professionals.
  • 02. To provide high quality customer related services to ease the clients.
  • 03. To produce expertly trained security guards and other service workers.
  • 04. To gain niche in international private security and customer service market.
  • 05. To support during the time of crisis.